I’m a Canadian Publisher. Originally I got into this to publish family. Originally.
Since people found out that I’m doing this, I’ve had a lot of requests from people who I know to expand. They are want me to do their publishing for them. So count this as an official announcement.
I’m expanding, and have already signed some writers.
But that’s not why I’m writing.
Or not totally. I don’t use Windows, and haven’t for years. The problem is that many writers use nothing but, and I’ve already gotten some documents in formats that are archaic.
I own legal copies of Word Perfect, Lotus Smartsuite, Microsoft Works, and a variety of other Office Suites/Word Processors. Some of this stuff is Windows, some DOS (I still have a ton of DOS software backed up to Compact Disc – ever hear of Easy Writer?)
The obvious answer, using WINE quickly turned out to be a problem. WINE does well on certain applications, but not so well on others.
I also have a dozen legal copies of Windows XP, and several spare computers. So I decided to install a copy, and install the Windows software I needed on it.
After installing the Proprietary Software I needed, I decided to take a look at some of the new Free Software that’s available for Windows which might be useful for a small business, like a publishing company.
Software Needs for a Small Publishing Company
While talking about how things were going to work, one of the issues that came up is that I can’t afford to hire full-time staff. At least not yet. So I’m going to have to hire professionals on contract to do things I either can’t do myself, or don’t have the time to do myself.
I concluded that I’d need software to keep track of contractors, so as well as downloading The Gimp, Scribus, LibreOffice, Thunderbird, Open Project, and a variety of other applications, I downloaded something called TimeTrex. It looked like it might do what I wanted.
That was Thursday. Today I received this email:
OK Wayne, I have been bombarded with questions from my last email asking about “open source software”, and why its important to someone like yourself.So I’m going to take a few minutes to shed some light on this topic and explain to you why open source software is critically important to the long-term success of your organization.
Don’t miss out on any important announcements, follow us on Facebook & Twitter:http://www.timetrex.com/social.php
Alright Wayne, lets cut to the chase, the primary benefit of open source software is that it gives YOU control over the technology that you are investing in. The best analogy that illustrates this benefit is with the way that you buy cars.
So let me ask you this:
Would you ever buy a car with the hood welded shut?
NO! Of course not, that wouldn’t make any sense!
But wait a minute…
What do you know about modern internal-combustion engines?
There is a good chance that you, along with 99% of the general population, don’t know much about them at all. Yet you demand the ability to open the hood of your car because it gives YOU, the consumer, CONTROL over the product that you bought and takes it away from the vendor.
See, you can take the car back to the dealer and if they do a good job, don’t overcharge you and add the features you need, you may keep taking it back to that dealer.
But if they overcharge you, won’t fix the problem you are having, or refuse to install that musical horn you always wanted — well, there are 10,000 other car-repair companies that would be happy to have your business.
In the proprietary software industry, YOU, the customer, have NO CONTROL over the technology you are building your business around. If the vendor overcharges you, refuses to fix a bug that causes your system to crash, or chooses not to introduce the feature that you need, you have NO choice.
This lack of control results in a HIGH COST, LOW RELIABILITY and LOTS of FRUSTRATION.
Of course, TimeTrex is unique in this regard, because its the ONLY product of its kind in the world that gives you this ULTIMATE LEVEL OF CONTROL.
Anyways, as promised here are some more Online University videos to help you continue setting up TimeTrex:
Online University: http://www.timetrex.com/university.php?c=aca3
Exception Policies – Get alerts if employees arrive late, leave early, or miss a punch.
Over Time Policies – Automatically calculate overtime pay for employees based on daily or weekly worked time.
Policy Groups – Assign specific policies to individual or groups of employees.
There are lots more where that came from, so stay tuned.
Best regards, Jon Hutchison
P.S. If you have questions for our support team, I’m sure you have already signed up on our forums, so go there and ask away:
Our support team is always looking for questions to answer (it makes them feel all warm and fuzzy inside) and they often reply in less than 60 minutes during business hours.
TimeTrex Payroll and Time Management Unit 22 – 2475 Dobbin Rd. Suite #292, Westbank, BC V4T 2E9 CANADA
There are a variety of problems with this email. The first is this:
On Sun, Nov 6, 2011 at 11:30 PM, Jon Hutchison <email@example.com> wrote:
I downloaded the package on Thursday November 3, 2011. Since I suffer from Chronic Pain, I’m often up at odd hours, which is why the downloaded package is time stamped 11:20 PM. Almost exactly three days later Jon Hutchison sent his email, or more likely a bot did it for him.
Before my body gave up on me, I was a Sales & Marketing Professional, and a damned good one. One of the first things you learn, is to NEVER lie to a customer. This email is a lie, pure and simple. It pretends that I’ve received emails from them before. I haven’t.
It pretends that I’m familiar with them. Yeah, right. I didn’t have a clue who they were when I received it. I had to check on the Windows computer to see what I’d downloaded, and then what I’d installed. Another lie.
Why Does This Matter?
I’m using some proprietary software because I don’t have any choice. I have files in the Lotus Smartsuite word processor format, without Lotus Smartsuite I can’t read them. I’m trying to use Free Software because I believe in the philosophy of the GNU Project.
TimeTrex pretends to believe in this philosophy. They even use the same language that people in the community use to explain why Free Software is important.
The problem is that they don’t really seem to get it. The GNU Project and Free Software is about Ethics, not just in software design but in life.. Lying in an email isn’t an ethical action. I do my best to avoid dealing with unethical companies, which is one reason that I dumped Windows years ago.
I was considering evaluating the TimeTrex software. Since the company (or at least Jon Hutchison, who curiously doesn’t show up on a search of the company website, and even more curiously doesn’t show up on a search of the company forums) appears to have issues with Ethics, I won’t test the software.
Me being me, I’ll also write about my experience. Who knows? It might encourage TimeTrex to change their ways.
Monday November 7, 2011